How ordering works
A clear, documented process from your first inquiry to delivery.
- 1
Inquiry
Tell us the products, quantities and destination market using the price-list or product inquiry form.
- 2
Quotation
We reply with a written quotation stating the product version, quantity and commercial terms.
- 3
Pro-forma invoice
After you accept the quotation we issue a pro-forma invoice for your confirmation.
- 4
Payment
Payment is made according to the terms agreed in the pro-forma invoice.
- 5
Preparation & shipment
We prepare the goods, the shipping documents and the packing list, and coordinate shipment to your destination.
- 6
Delivery & follow-up
Your manager keeps you informed until delivery and stays available for any after-sales questions.
Documents available on request
- Company registration and trade licence documents
- Written quotation and pro-forma invoice
- Commercial invoice and packing list for each shipment
- Certificate of origin, where applicable
The exact documents depend on the product and the destination country. Ask your manager for the list that applies to your order.
Company details
- Legal name
- ENESAI TELECOM FZCO
- Established
- 2022
- Legal form
- FZCO
- Office address
- Office #136, First Floor, 5 East B, Dubai Airport Free Zone, Dubai, UAE
- Phone
- +971 4 580 2484
- admin@enesaitelecom.com
- Working hours
- Mon – Fri · 9:00 – 18:00 (GST)
Questions buyers ask
Which shipping terms (Incoterms) do you use?
Shipping terms are agreed for each order and stated in writing in your quotation, including who arranges freight and insurance.
Which product version and warranty will I receive?
Tell us your target market when you request prices. The quotation states the product version offered for that market and the warranty terms that apply.
How are defective items handled?
Report any issue to your manager with the order reference and details. Return and replacement terms are agreed in writing together with the quotation.
Which payment methods do you accept?
Payment terms and methods are confirmed in the pro-forma invoice. Ask your manager about the options available for your country.
Can you ship to my country?
We supply partners in the UAE and the CIS and are expanding into the Middle East, Africa, Europe and North America. Send us your destination and we will confirm the shipping options.
Ready to request a quotation?
Send us your products and quantities and we will reply with a written quotation.